Thank you for your interest in Car Rental Europe, the best way to rent a car online.

Terms and Conditions

General

No information contained in this Site may be treated as an offer or invitation to treat, apart from the pages containing specific services and for which contract offers are presented expressly and unambiguously. If a contract is made between Europcar and a Customer, Europcar shall be bound only by the terms and conditions appearing on the printed documents signed by Europcar. Neither Europcar nor any other company mentioned on this site may be deemed to be bound by the information published on this site. In addition, this site may contain typographical or syntax errors, which may be amended at any time without notice.

Europcar shall bear no liability or grant any warranty, expressly or impliedly, except in the cases provided for below or provided for with respect to specific services (reservations, frequent-user card programs, etc.), for which specific contract terms are provided.



Liability

In no event shall Europcar bear any liability directly or indirectly to anyone owing to use of this Site, including in the event that Europcar or one of its representatives has been informed of a risk. If the governing law does not allow a disclaimer of liability, Europcar's liability shall be limited in all cases to the extent permitted by the governing law.



Warranty

Europcar shall use best efforts to ascertain the accuracy of the information published on the Site, the contents of which it reserves the right to amend at any time without notice.

However, the information contained in this Site is provided without any warranty of any kind whatsoever, express or implied, on Europcar's part. In addition, Europcar does not warrant that the Site or the hardware on which it is hosted are free of viruses or virus-affected components. Europcar uses best efforts to secure the confidentiality of the information provided to it by the Customer, but owing to the current standing of technology, cannot in any way warrant complete confidentiality.

Europcar does not warrant that all the services offered and information provided are useable in countries other than France, and advises Customers to consult the official Europcar sites in their own countries.



Liability and warranty in connection with the on-line reservation service

Europcar shall bear no liability pursuant to the reservation or reservation-simulation service available on the site and all the official Europcar sites. The terms and conditions of reservation and rental of Europcar vehicles are subject to amendment at any time. The Europcar on-line vehicle-rental service shall not give rise to any liability of Europcar, in tort or contract, directly or indirectly. The pricing information provided by the on-line reservation service is information based on the data provided by the Customer. In no event shall on-line reservation of a Europcar vehicle be treated as constituting a rental contract. Each official Europcar site contains a reminder, in the language of the Customers at which it is directed, and according to the statutes and regulations in force in the country where the services will be provided, of the terms of reservation and rental of Europcar vehicles. Those terms shall be notified to the Customer on request. If that warning does not appear on the official site, the Customer shall be deemed to have received sufficient information from this caution.

In any event, the vehicle-rental contract shall be formed only at the time when the Customer withdraws his or her vehicle and signs the rental contract, accepting the rental terms contained in it. These provisions shall not apply pursuant to the option in the Ready Master Rental Agreement.



Driver(s) personal qualification

Each driver must present a driving licence in her/his name valid in the country (driving licences in characters not readable in the country of rental must be accompanied by an International Driving Licence) held for a minimum period of time depending on local legislation or conditions; s(he) must also meet the age requirements in force in that country for the vehicle category considered. Please Check "Country Rental conditions" section.



Financial qualification

The payment of the estimated rental charges and of the possible charges resulting from damage to or loss of the rented vehicle must be warranted at time of rental.

Europcar charge cards and Full Credit vouchers are accepted throughout the network ; on their own, they permit the rental of most vehicle categories.
Credit cards are accepted in the limits authorised by the credit card company ; please note that certain cards are not represented in every country. Please Check "Country Rental conditions" section.
Europcar prepaid vouchers (with a specified value or the mention Group Days Apply) are accepted as means of payment of the rental charges, but they must be accompanied by a credit card for the charges which have not been prepaid (extras, refuelling charge, excess due in case of damage to or loss of the rented vehicle).
Cash/cheques : only the lowest vehicle categories may be rented against cash or cheque payment ; an additional reference is required and a deposit covering the estimated rental charges and the accident/ theft excess has to be paid in advance.



Protections

The application of the following protections is subject to a number of conditions, indicated in the "Country Rental conditions" section :

Damage (bodily injury or property) caused to third parties : Insurance coverage of the above risks is included in the rates . The level of coverage provided depends on local legislation and markets. Personal Accident Insurance (PAI): This optional cover is available in most of the network and is particularly recommended for the driver, who would not be covered by the rental vehicle's Third Party Liability policy for Death or Permanent Disability occurring as a result of an accident s(he) causes herself/himself. Damage to or loss of the rental vehicle: CDW (Collision Damage Waiver) - LDW (Loss and Damage Waiver) - TW (Theft Waiver)

Unless Europcar is able to recover the cost of its damages from an identified liable Third Party, the renter/driver is liable for all damages to or loss of the vehicle occurring during the course of the rental. This liability can generally be waived against payment of a fixed charge per rental day. It should, however, be noted that for those renters who have taken out such protection, a residual non-waivable amount will be applied in the event of damage to or loss of the vehicle.



Restrictions of Use

We recommend to check at time of reservation or at the start of rental the countries to which the vehicle may not be taken.



Protection of Personal Data on the Europcar Site

Europcar, its subsidiaries and franchisees consider it necessary to offer their customers and visitors to the site (hereinafter "Customers") full information regarding the manner in which it collects and uses the information obtained on the site accessible at the address www.europcar.com (hereinafter the "Site"). That disclosure, desired by Europcar, is intended to enable Customers to provide information relating to themselves with full awareness and security.

The personal data are collected first in order to enable Europcar better to know its Customers and serve them, in particular as regards the on-line vehicle-reservation programs and frequent-user programs (Cards, Europoints, etc.), and to set up promotional offers in order better to meet its Customers' expectations.